Privacy Policy
This Privacy Policy explains how the Freezr iOS app processes personal data. The data controller is SmartKlik (“we”, “us”). By using the app, you agree to this policy.
1. Who we are
Controller: Smartklik, computer programming and consulting, Marko Lovrić s.p.
Address: Goriče 30, 4204 Golnik, Slovenia
Company registration no.: 7508417000 · VAT ID: SI91312434
Register entry: Registered in the Business Register of Slovenia (AJPES)
Contact:
support@freezr.smartklik.si
Website: https://freezr.smartklik.si
2. Summary
- You can use Freezr without an account — inventory stays on your device.
- Account and cloud sync are optional (Pro/Business subscription).
- Sign-in is available with email and password or Sign in with Apple.
- We do not sell your data and do not show in-app ads.
- The current iOS release does not use camera/barcode scanning or push notifications.
3. Data we collect
3.1 Data you provide
- Food inventory: item names, quantities, units, locations, notes, expiry dates, shopping lists.
- Account (if created): email address and password (password is stored hashed by Firebase Authentication; we cannot read it), or Sign in with Apple (Apple may provide an email address — including a private relay address — and a technical account identifier; you do not enter an Apple password into Freezr).
- Household: household members (Firebase user IDs), invite codes, subscription metadata (plan, status, expiry).
3.2 Data collected automatically
- Local database: inventory stored on your device with Apple’s SwiftData / Core Data stack.
- Firebase Authentication / Installations: technical identifiers for sign-in and sync.
- Sign in with Apple: Apple authenticates you and provides a token for Firebase Authentication. Apple’s privacy practices apply to that flow — see Apple’s Privacy Policy.
- In-app purchases: Apple processes payment via the App Store / StoreKit. We receive a signed transaction (JWS) and subscription status so we can enable sync (verified via our Firebase Cloud Functions and Apple’s App Store Server APIs where applicable).
The iOS app does not currently include Firebase Analytics advertising SDKs, barcode lookups, or remote push notification services.
3.3 What we use data for
- Display and manage your food inventory.
- Sync across devices in the same household (with an active subscription).
- Process subscriptions and verify App Store purchases.
- Security, troubleshooting, and providing support.
4. Legal basis (GDPR)
- Contract — providing app and subscription features you requested.
- Legitimate interest — security, fraud prevention, and service reliability.
5. Where data is stored and international transfers
- On device: local inventory, settings, per-user household ID.
- Google Cloud / Firebase (Firestore, Authentication, Cloud Functions): synced household inventory, account data, and subscription metadata. Data may be processed in the EU and/or USA depending on Google’s infrastructure.
- This website is hosted on Firebase Hosting (Google). Visits may generate technical server logs (IP address, access time).
- Apple App Store: transaction and subscription records retained by Apple.
Transfers to third countries rely on EU Standard Contractual Clauses and/or other GDPR safeguards. See Google’s Privacy Policy and Apple’s Privacy Policy.
6. Third parties
- Google LLC / Google Ireland Limited — Firebase (Authentication, Firestore, Cloud Functions).
- Apple Inc. / Apple Distribution International — App Store billing, Sign in with Apple, device services.
We do not sell data to advertisers.
7. Retention
- Local data remains until you delete it or uninstall the app.
- Cloud data is kept while you have an account and/or household membership. After account deletion we remove linked cloud account data and synced household inventory where you were the sole member or owner; local data on device remains unless you delete it.
- Purchase records are retained as required by law and Apple’s policies.
8. Account and data deletion
You may request deletion of your account and synced data:
- In the Freezr iOS app: Account → Delete account, or
- Follow the steps on our Account deletion (iOS) page, or
- Email support@freezr.smartklik.si from your registered address.
Important: Cancel any active subscription in Settings → [your name] → Subscriptions (or App Store account settings) before deletion. Deleting the account does not stop App Store auto-renewal. We then delete your Firebase Authentication account, related Firestore records, and household membership, usually within 30 days. Purchase data held by Apple is retained under Apple’s policies.
9. Security
Server communication uses HTTPS. Cloud data access is restricted by Firestore security rules (household members with an active subscription only).
10. Your rights (GDPR)
If you are in the EU/EEA, you may request access, rectification, erasure, restriction, portability, or object to processing. Contact support@freezr.smartklik.si. You may lodge a complaint with your local supervisory authority.
11. Children
Freezr is not intended for users under 16. Contact us if you believe we collected a child’s data without parental consent.
12. Device permissions
- Network — sign-in, sync, and subscription verification (when you use those features).
The current iOS build does not request camera, photo library, location, tracking, or notification permission.
13. Cookies and this website
This website is mostly static and does not use our own tracking or advertising cookies. Firebase Hosting may log technical access data on the server.
14. Device backups
If iCloud Backup or computer backups are enabled, local app data may be included in your Apple device backup according to your system settings.
15. Changes
We may update this policy. The effective date will be shown on this page.